Last updated: 4 August 2025
These terms are governed by English law. We always prefer to resolve any disputes through friendly discussion rather than legal action.
About These Terms
These terms apply when you use our website or hire Above & Beyond Landscapes for gardening and landscaping services.Our Services
We provide:- Garden design and landscaping
- Garden maintenance
- Fencing and paving
- Turf laying and lawn treatments
- Commercial landscaping services
Getting a Quote
- All quotes are free and valid for 30 days
- Quotes are estimates based on the information you provide
- Final costs may vary if project scope changes
- We’ll always discuss any changes with you first
Booking and Payment
- A 50% deposit is required on all landscaping projects in order to obtain materials and cover the costs of skip hire/waste charges.
- Payment methods: Bank transfer, cash, or cheque
- Final payment is due on completion
- Late payments may incur interest charges
Our Work
- We aim to complete projects on the agreed timeline
- Weather conditions may cause delays
- We’ll keep you updated on progress
- Any changes to the original plan must be agreed in writing
Your Responsibilities
- Provide clear access to the work area
- Ensure pets are secure during our visits
- Point out any underground cables, pipes, or hazards
- Make final payment when work is completed to your satisfaction
What’s Included
- All materials and plants as specified in your quote
- Removal of garden waste from your project
- Basic aftercare advice for new plants/lawn
Cancellations
- You can cancel before work starts with 48 hours notice
- Deposits for cancelled projects may be retained to cover costs already incurred
- We may need to reschedule due to extreme weather
Liability
- We’re fully insured for public liability
- We’re not responsible for existing plant/lawn problems we didn’t cause
- We’ll fix any damage we cause to your property
- Plants come with a 3-month guarantee (subject to proper care)
Complaints
If you’re not happy with our work:- Contact us immediately so we can put things right
- We’ll work with you to resolve any issues
- Most problems can be sorted out with a friendly conversation
Website Use
- Our website is for information purposes
- We update prices and services regularly
- We’re not responsible if website information is temporarily incorrect
Privacy
Your personal information is handled according to our Privacy Policy.Contact Us
Above & Beyond Landscapes Email: liam@aboveandbeyondlandscapes.co.uk Phone: 07470 686482These terms are governed by English law. We always prefer to resolve any disputes through friendly discussion rather than legal action.